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Light & Shade | B2B & Private persons

You can turn to Light & Shade as both an individual or a professional. At Light & Shade, we offer a comprehensive range of B2B lighting solutions for professionals such as installers and architects. Our offerings combine innovative technology with aesthetic design, making them ideal for any project space. You benefit from competitive prices, fast delivery, and expert advice on high-quality lighting tailored to your project.

"At Lightandshade, we are fully committed to assisting our customers quickly and efficiently. Your satisfaction is our priority"
- David, Customer Service

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Choose LightandShade as your partner for professional lighting needs. Our experience and commitment to quality ensure that your projects are completed efficiently and within budget.

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Why buy from Lightandshade?

FAST DELIVERY

After placing an order, items in stock will be delivered within 2 working days. If an item is not in stock, the delivery time will be communicated. At Lightandshade, we ensure that you are always informed about the status of your order.

PROFESSIONAL ADVICE

At Lightandshade, we offer professional advice to our customers on the selection and installation of fixtures. Our team of experts is ready to guide you in making the right choice for your lighting needs.

SECURE PAYMENT   

At Lightandshade, you can pay safely and securely online. We offer various payment methods that meet the highest security standards, so you can make your purchases with peace of mind.

FAST REPLY

We understand how important it is to receive a prompt response, which is why we make every effort to answer your questions directly and efficiently. Please do not hesitate to contact us; we are here to help.

Need advice on your choice?

Frequently Asked Questions

The Belgian law on commercial practices and information and protection of the consumer of April 6, 2010, allows the buyer to inform the seller within 14 days of receiving the product (info@lightandshade.be) that he/she withdraws from the sale.

The goods must be returned in unopened packaging within 5 days of notification. Items that have been used, connected, tampered with, or modified by the buyer cannot be returned.

The product box may not be used as the shipping box. The product box must always be additionally packaged to avoid damage to the product box.

A copy of the invoice and a cover letter must be included with the return shipment. Lightandshade will refund the original invoice amount once we have received the returned item. The refund will be made to the card/account number or payment method used by the buyer to place the order. The buyer is responsible for the shipping costs of the return shipment.

Lightandshade will only cover the return shipping costs if the buyer received an incorrect item. Lightandshade may refuse returned items or the refund thereof if the packaging has already been opened, the products have been damaged by the customer, or if the customer fails to return the items within 14 days of receipt of the return slip.

Any exchange or refund will only be made once the items have been returned and received at the return address.

You can manage your addresses in your account.

You can also always contact us to have your delivery address changed.

There are several payment options.

With us, you can pay via Multisafepay, Paypal, or by bank transfer.

You can track the status of your order in your account. As soon as your order has been shipped, you will receive a track and trace link by email. This way, you can easily follow the shipment.

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